Ms. Jackie
June 28, 2024
We would like to compliment the driver who drove us around on Saturday, he is very patience and friendly. He tried his very best with his limited English to help us with our shopping at the grape farm. He extended a helping hand to ease our trip, we are very pleased with his service. He is also very polite and he gave us ample time to walk around the places and during breaks. We will definitely recommend your service to our family and friends. We look forward to engaging your service again in future.
Response from the owner
Thank you so much for taking the time to send this! Everyone here at CBL loves to know that our customers enjoy what we do. We’re glad that you loved service. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Thank you again! We’re looking forward to making your experience even better in the future!
Ms. Eileen
July 1, 2024
We finished our tozan and teturned to sri lanka yestetday. Your services were datisfactory and on time. Both guide and driver on 08th and driver on 14th did a good service. On behalf of all 17 members i thank you and your company to have helped us to make this tozan a great success.
Response from the owner
We appreciate you taking the time to send this! At CBL, it brings us great joy to know that our customers appreciate what we do. We're glad that you enjoyed the service. We always try our best to make your experience memorable, and we're glad that we have achieved it!
Mr Darshana
October 4, 2024
First of all I would like to thank you for your help arranging our tour. Everything went smoothly and perfect. Thank you for your time and patience communicating with me. In behalf of the group, thank you for making our vacation a truly memorable one.
Response from the owner
Thank you so much for your review! We will share this with the store team to let them know to keep up the amazing work.
Ms. K.L.
January 28, 2024
My clients have came back from Japan and they really enjoyed the trip. They keep praising the Guide. She did a great job. They loved it. Do send my regards to her and thanks her for the guiding. :) Looking forward to introduce your service to others again.
Response from the owner
We appreciate you taking the time to send this! At CBL, it brings us great joy to know that our customers appreciate what we do. We're glad that you enjoyed the service. We always try our best to make your experience memorable, and we're glad that we have achieved it!
Mr.Edison Chow
February 18, 2024
One of the wonderful benefits of hiring a custom tour is convenience. We were in Tokyo for a week and since we weren't familiar with the train systems, we decided to use your custom tour to sightsee. We visited the Ghibli Museum, Tsukiji Market and Akahibara electronic district the first time. Once we knew where we wanted to do some serious shopping, we once again made reservations for a custom tour. It was a godsend to have this service both times. Needless to say, we filled the tricks of the car both times with shopping goodies. Aside from the convenience, both drivers were professional, helpful and spoke English. It was a wonderful experience and we would reserve a custom tour again when we visit Tokyo.
Response from the owner
Thank you so much for taking the time to send this! Everyone here at CBL loves to know that our customers enjoy what we do. We’re glad that you loved service. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Thank you again! We’re looking forward to making your experience even better in the future!
Ms. D.S.
March 14, 2024
We had a fantastic driver who spoke fluent English, was extremely professional and provided excellent service for our private tour. We will book through you again based on this stellar experience.
Response from the owner
Thank you so much for your review! We will share this with the store team to let them know to keep up the amazing work.
Mr. Vince Wong.
October 24, 2024
Although I can imagine the experience varies depending on your driver, ours made the day extremely easy and once he was used to the idea of two very informal aussies. He was also excellent company. Great cars and our driver helped with our lack of Japanese. We visited Akihabra, Nanko Broadway and Odaiba; while Odaiba itself offered little that a western shopping mall does not, the spectacle of the giant robot was worth it even for someone who is not a gundam fan. Akihabra offered far more than we could have possibly seen in half a day (we ended up returning later for another visit). Whilst Nanko Broadway may have less appeal to the sightseer, it did offer a much more exciting shopping experience. Would recommend this trip to anyone and especially to a nerd with shopping on the agenda.
Response from the owner
Thank you so much for taking the time to send this! Everyone here at CBL loves to know that our customers enjoy what we do. We’re glad that you loved service. We are always trying our best to make your experience memorable, and we’re glad that we’ve achieved it! Thank you again! We’re looking forward to making your experience even better in the future!
Ms. Marie
November 11, 2024
The tour guide is excellent , knowledgeable , helpful and very nice . Will come back again.
Response from the owner
I appreciate your review. We will communicate this to the store team to convey our admiration for their exceptional work!